About PACSMail
PACSMail was a widely used cloud-based imaging sharing platform that many healthcare organisations depended on for secure imaging distribution. The platform is being discontinued, leaving many organisations searching for alternatives.
If you're a current PACSMail user, you're likely evaluating your options. Aurabox is more than just a replacement—it's an upgrade.
Why PACSMail users choose Aurabox
1. Better sharing experience
While PACSMail focused solely on sending imaging files, Aurabox builds a complete imaging network. Recipients don't just get files—they get integrated access to a growing patient imaging library.
2. Patient engagement
PACSMail was purely provider-to-provider. Aurabox adds patient portals, allowing patients to access their imaging anytime and share with other providers automatically.
3. Richer clinical context
PACSMail shared DICOM files. Aurabox shares complete patient records—imaging alongside pathology results, clinical documents, and reports.
4. Cross-organisational access
Instead of just sending files to specific recipients, Aurabox enables provider networks where any authorised clinician can request imaging from any authorised facility.
5. Compliance and consent
Modern healthcare requires sophisticated consent management. Aurabox handles complex sharing scenarios with built-in audit trails and compliance reporting.
Feature comparison
| Feature | PACSMail | Aurabox | |---------|----------|---------| | Secure imaging sharing | ✓ | ✓ | | File download | ✓ | ✓ | | Web access | ✓ | ✓ | | Patient access | ✗ | ✓ | | Network connectivity | ✗ | ✓ | | Document sharing | ✗ | ✓ | | Pathology integration | ✗ | ✓ | | Consent management | Basic | Advanced | | Audit trails | ✓ | ✓ | | Mobile access | Limited | ✓ | | Works with any PACS | ✓ | ✓ | | Vendor lock-in | ✗ | ✗ |
Migration from PACSMail
If you're currently using PACSMail, migrating to Aurabox is straightforward:
What's easier
- Setup - Simpler onboarding process
- Integration - Works with your existing PACS without custom development
- User experience - More intuitive interface with better documentation
- Support - Responsive support team focused on your success
What's better
- Capabilities - Patient portals, consent management, network features
- Flexibility - Works with any PACS vendor
- Future-proofing - Regular updates and new features
- Compliance - Built for modern healthcare regulations
Migration support
We understand you're on a tight timeline with PACSMail's closure. Our team provides dedicated migration support:
- Data import assistance
- User training and onboarding
- Integration with your existing workflows
- Minimal disruption to your operations
Making your decision
If you need a simple replacement
Aurabox provides everything PACSMail offered—and more. You get the same secure sharing experience with additional capabilities you can adopt when ready.
If you want to transform your imaging workflows
Aurabox's patient portals, network features, and consent management unlock new possibilities. Engage patients, collaborate across institutions, and modernise your imaging strategy.
If you're concerned about vendor lock-in
Aurabox uses industry-standard DICOM protocols. Your data isn't locked in proprietary formats—you maintain complete control.
Getting started
Don't let PACSMail's closure disrupt your imaging workflows. Aurabox provides a smooth transition path with better capabilities.
Ready to switch? Contact our team to discuss your migration timeline and learn how Aurabox can do more than replace PACSMail—it can transform your imaging practice.
We're actively supporting PACSMail users through this transition. We offer special implementation packages for organisations evaluating their PACSMail alternatives.
PACSMail served a purpose. Aurabox is the future of imaging sharing—more capable, more connected, and more focused on patient outcomes.